Frequently asked questions

Share text, a shopping link, a photo or a document. Review the extracted details before saving or matching an update to a purchase.

Keep items, prices, order references and the next important date together. Missing purchase dates stay clearly unknown.

Arrange checks, visits and installations as a connected journey. Record changing dates and confirm completion yourself.

Follow one clear return step at a time. Keep track of the items and quantities you send back, without inventing retailer policies.

Record expected and partial refunds separately from the purchase price. Prepare an editable follow-up message and choose when to share it.

Check available warning signs, understand the evidence and get practical scam-reporting help. Insufficient evidence is shown honestly.